FAAC INCORPORATED ISO 9001:2008 Certificate
Certification
FAAC Incorporated received its ISO 9001:2000 certification in May, 2004 from DNV Certification. This certification expires after 3 years and consequently FAAC was re-certified in August 2007.
The newest edition of the standard, ISO 9001:2008, was published in November 2008. FAAC, Inc. was transitioned to this new standard in August 2009.
Brief ISO History
ISO (International Organization for Standardization) is the world's largest developer and publisher of International Standards. It is a network of the national standards institutes of 159 countries, one member per country, with a Central Secretariat in Geneva, Switzerland, that coordinates the system.
ISO is a worldwide federation of national standards bodies (ISO member bodies). The work of preparing International Standards is normally carried out through ISO technical committees. International Standard ISO 9001 was prepared by Technical Committee ISO/TC 176.
ISO 9001:2000 is the third edition of ISO 9001 and it cancels and replaces the second edition (ISO 9001:1994) together with ISO standards 9002:1994 and ISO 9003:1994.
The basis of ISO 9001:2000 is that it promotes the adoption of a process approach when developing, implementing and improving the effectiveness of a quality management system. In turn this enhances customer satisfaction by meeting customer requirements. ISO 9001:2008 was published November 15, 2008. This new edition replaces the year 2000 version of the standard.
Our Quality Management System (QMS)
FAAC, Inc. has established, documented, implemented, and maintains a Quality Management System (QMS) to continually improve upon its effectiveness in accordance with the requirements of the International Standard ISO 9001:2008.
Our QMS demonstrates the ability to consistently provide products that meet customer and applicable regulatory requirements. It also aims to enhance customer satisfaction through the effective application of the system, including processes for continual improvement of the system and the assurances of conformity to customer and applicable regulatory requirements.
Management has adopted the principles of QMS based on the following:
- Focus on customers: current and future needs, requirements and expectations
- Leadership: implement actions to achieve planned results by direction
- Employee involvement: Employee involvement at all levels of the organization
- Process-based approach: Resources and operations managed as processes
- Systematic approach to management: identification, understanding and management of the system to achieve planned results
- Continual improvement: constant goal of the organization
- Making decisions based on facts: effective decisions based on analysis of information
- Relationships with suppliers: mutual advantage to achieve reward
Our QMS system includes:
- The determination of which processes are needed for the quality management system and their application throughout the organization;
- Determining the sequence and interaction of these processes;
- Determining criteria and methods needed to ensure that both the operation and control of these processes remain effective;
- Ensuring the availability of resources and information necessary to support the operation and monitoring of these processes;
- Monitoring, measuring and analyzing these processes; and
