Peace of mind. Safety and Security. Words that put you at ease.

A warranty program with FAAC is a bond constructed by FAAC professionals to keep your mission-critical instructional tool in shape and ready when you are. Each FAAC simulator system is a turn-key system that includes warranty. Afterward, customers are given the option to join the extended warranty program.

The FAAC warranty program consists of:

  • Our Customer for Life philosophy
  • 24-hour phone support
  • On-site repair visits
  • Internet or modem connection to facilitate timely repairs
  • Overnight shipment of specialized parts
  • Hardware and software coverage
  • Easy access to live support technicians

FAAC’s Customer for Life philosophy extends to its warranty program. There is honor and a code of ethics in the service business in which not all companies participate. FAAC does. We do not disappear after the sale. When you call us, we pick up the phone and work with you to maintain your operational readiness.