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Warranty

THE FAAC WARRANTY
Peace of mind.
Safety and Security.
Words that put you at ease.

A warranty agreement with FAAC is a bond created with FAAC professionals to keep your mission-critical instructional tool in shape and ready when you are. Each FAAC simulator system is a turn-key system that includes a factory warranty at the time of purchase. Afterwards, customers are given the option to join an extended warranty program.

All simulators supplied by FAAC are covered under the factory warranty agreement.

New hardware acquired from and installed by FAAC after the initial purchase of the Simulator will be automatically covered under the terms of the warranty unless otherwise noted.

Hardware or software not acquired and installed by FAAC, will not be covered under the agreement and could void the warranty.

Factory Warranty Coverage:
The Factory Warranty covers a period of 1-Year (12 months) following delivery and acceptance.

  • All parts & labor
  • Unlimited telephone support
  • Priority service status
  • Unlimited on-site corrective service visits

FAAC EXTENDED WARRANTY PROGRAM:

Basic Warranty:

  • All parts & labor
  • Up to 2 on-site corrective service visits
  • Unlimited telephone support

Premium Warranty:

  • 1 preventative maintenance visit
  • All parts & labor
  • Unlimited on-site corrective service visits
  • Priority service status
  • Unlimited telephone support
  • Discounted advanced instructor training