As training tools, MILO simulation systems allow officers to experience complex and nuanced scenarios that adapt in real-time, responding to the officer’s actions, and in which all of their de-escalation and force options are on the table.
MILO, as “Multiple Interactive Learning Objectives” suggests, is designed to go beyond marksmanship and firearm training. MILO isn’t just a gamified firing range or a simple “use-of-force” or firearms training simulator; it’s a “human interaction simulator.” MILO includes a standard library of more than 1000 scenarios, ranging from routine traffic stops to complex mental-health crises and domestic situations that allow trainees to remain in conversations and maintain calm intense situations.
These are emotionally immersive role-playing simulation scenarios, with branching decision trees. Officers have an opportunity to exercise every facet of their training–from fine-tuning their presence, tone of voice, and de-escalation strategies to using force options, when necessary according to the law. Throughout every scenario, the instructor can make adjustments to hone both individual and interdependent aspects of their students’ judgment, situational awareness, and de-escalation skills.
Every law enforcement call incorporates dispatch and often requires inter-agency assistance. That’s why MILO offers solutions like CBTSim and CBTSim 911 to ensure every aspect of the call is able to be rehearsed, and that the impacts of our biases are understood and mitigated. Training officers and dispatchers together is a vital step in improving outcomes and eliminating avoidable escalations.