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MILO Range
Implicit/Unconscious Bias Training

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Advanced Training Solutions for Managing Unconscious & Implicit Bias

Developing and Sustaining Cross-Cultural Communication Skills—The world has changed. Community policing in the modern era demands emotionally intelligent officers. But a reactive and politicized media environment can make it increasingly difficult for officers in the field to develop and maintain soft skills, cultural literacy, and open communication within their communities.

Different cultures communicate differently. Rather than just a narrow band of stereotypical scenarios, MILO systems come with a library of 900 unique immersive role-playing simulations. These vividly illustrate the diversity of American lifestyles, situations, and communication styles. They feature a wide range of culturally and situationally appropriate actors, in terms of ages, races, genders, abilities, and nations of origin.

Through simulation-based implicit bias training, police trainees can enhance their own sensitivity to the diversity with which we communicate and come together as modern communities. If they make a mistake, they do so in a safe, controlled, debrief-able environment where they can review, adjust, and try again until they get it right.

Trainee-Centered Implicit Bias Training Simulation Solutions

Instructors often report that the real value in a MILO Range immersive, simulation-based implicit bias training solution is in the practice it gives officers and instructors to pinpoint each and every opportunity for better communication and productive de-escalation.

Former and active law enforcement officers guide the development and production process for all of our simulation scenarios. These reflect real-world situations and incidents that do or can occur in your communities, not caricatures drawn from a politicized worldview.


Advanced Training Solutions for Managing Unconscious Bias Training

MILO simulators are instructor-controlled, with full audio/video capture and advanced logging, debriefing, and scenario developmental tools. Any scenario can be made more intense and challenging (or eased off) at any time, before beginning the scenario or while running it. Our simulator solutions provide a sensory-rich environment, designed to trigger real and vivid emotional responses. The included scenarios have been crafted to enhance cross-cultural communication and raise your trainee’s awareness of the appearance of possible implicit biases before these become an issue in the field.

MILO’s trainee-centered after-action debriefing process actively engages officers in mining each of their sessions for every teachable moment and opportunity for reflection.  Trainees learn by seeing how they appear on camera, and how their decision will look after the fact. There is no better way to prepare an officer to work in the fishbowl of modern policing.


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Unconscious Bias Training Solution

We invest time in understanding your needs and policies up front, then work closely with your team to develop and deliver the appropriate training solution.  We’ll help you find the best way to integrate this custom solution into your training procedures, and support you in maintaining and evolving this solution as your policies, challenges, and communities inevitably change over time.

We don’t just sell equipment; we partner with agencies and their instructors to develop an ideal tool for modern police training and cultural awareness.

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