ICE
Suppliers

We welcome the opportunity to talk with you regarding the latest developments concerning new or substitute parts, materials or services, price and quality changes. Procurement representatives will arrange for special presentations or demonstrations at the request of ICE technical personnel.  In all cases, technical advice or assistance must be provided only with the prior knowledge of a Purchasing Department Representative.

• All appointments must be arranged through and attended by a Purchasing Department Representative.
• All visitors must check in at the front desk.
• Suppliers arriving without an appointment may be asked to schedule an appointment and return at another time.
• A visitors badge must be worn.
• All visitors require a company escort while in the facility.
• A Non-Disclosure Agreement (NDA) may be required to discuss certain Programs or Technologies.

• Quotes should be returned within 24-48 hours.
• Quote and deliver all machined or sheet metal parts with inserts installed.
• Custom parts or assemblies can be quoted from a faxed drawing, but manufacturing

Companies interested in becoming a supplier for ICE are asked to complete the attached Supplier Assessment Application.

This information is for ICE review only and treated as private. This assessment provides a standard approach to meeting new suppliers, and enables you to get our attention for future opportunities. Submitting this application does not automatically place your company on a bidders list or designate you as an approved supplier. It provides information to allow us to assess your capabilities.

See the following ICE Business Practice and table below:
BPC21 – Drawings – Uniform Interpretation
Supplier Document Requirements by Part Type.pdf

• Ship per method stated on Purchase Order (PO).
• Ship complete unless PO states Partial Shipments Authorized.  If the supplier is responsible for shipping cost this does not apply.
• Reference the PO number and ICE Part Number on all packing slips and other official documentation.
• All parts must be shipped using methods and packing materials that ensure safe delivery free from defect and damage.

Deliver high quality material on a consistent basis. All parts are required to conform to specifications as defined by the PO, ICE Drawings, and any military or commercial standards identified on the PO or drawing.

• The supplier is expected to meet all confirmed in-house delivery dates.
• The supplier must notify the buyer if expected in-house date will not be met.
• The supplier should not deliver more than two days early without authorization.
• Unauthorized deliveries are subject to rejection or delayed payment.

When repairing or replacing non-conforming material, the supplier is responsible to include a Root Cause and Corrective Action Report. This report should include a description of the non-conformance and action taken to correct the problem for this and all future deliveries.

ICE evaluates Suppliers on a regular basis to ensure conformance to quality requirements, on-time delivery and customer service. It is our goal to communicate expectations clearly so our suppliers can succeed, thereby helping us to succeed.