MILO stands for “Multiple Interactive Learning Objectives.” MILO simulation systems—including the MILO Range—are a next-generation approach to verbal de-escalation training. MILO simulators are designed to go beyond marksmanship and firearms training. MILO isn’t just a virtual firing range or a simple “use-of-force” or firearms training simulator. MILO Range simulators are immersive, scenario-based “human interaction simulators,” also designed to enhance your skills in peacefully resolving complex situations through effective communication.
MILO’s verbal de-escalation scenarios include the most advanced scenario-based, interactive de-escalation training available. These scenarios have moved past the standard “observe and react” model in favor of a more complex model grounded in prolonged dialogue and interaction. Each scenario has a greater number of branches and possibilities to capture everything that a subject might say or do to complicate or escalate a conflict.
MILO’s latest generations of scenarios also focus on a much wider range of more challenging situations, including mental health response, well-being checks, interventions, and similarly emotionally charged incidents. Most scenarios can be run as multi-participant exercises and co-response models to help police officers acclimate to collaborating with social workers and mental health professionals in the field and practice ways they can communicate with each other, as well as with those involved in the incident, to reach the best outcome.
MILO Range verbal de-escalation training has moved beyond just law enforcement training: first responders, social workers, clinicians, nurses, and others are all benefiting from this advanced approach to communication and de-escalation training.