In accordance with International Association for Healthcare Security and Safety (IAHSS) guidelines, MILO’s Healthcare Security and Safety scenarios have been instrumental in meeting the training needs of healthcare security officers charged with protecting citizens in medical settings. High-fidelity, simulation-based training has several advantages over typical classroom lecture-style training for hospital security. With interactive judgment training for hospital and healthcare security providers, and an extensive library of interactive scenarios, MILO can provide training for healthcare security officers as well as nurses and other clinicians and hospital staff members working with populations in medical crises. Ranging from diagnostic drills to advanced judgment and decision-making applications, security, and safety training in simulation provides the foundation for empathetic and responsive de-escalation, resulting in heightened patient safety. HD Healthcare Security video scenarios offer full emotional immersion with multiple branching scenarios and outcomes, always followed up with debriefing, feedback, and reflection. Optional MILO course designer software empowers instructors to create new, fully interactive videos and scenarios, allowing them to put institutional policies and procedures to practice in their individual communities.
Time spent at the hospital can be uncertain and stressful, and MILO Healthcare Security and Safety training scenarios are specifically designed to train security officers and medical professionals to help people through those situations.
Examples of healthcare security situations include:
- Trespassing on Hospital Property
- Emotionally Disturbed Persons
- Employee Disturbances
- Waiting Area Encounters
- Patient Interactions
- Family Member Interactions