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Probation and Parole Officer Simulation Training

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Building Bridges to Reduce Recidivism

Probation officers and parole officers are fundamental officers within the criminal justice system, building bridges for individuals both pre-trial and post-sentencing, and working to connect their clients with community services and support systems to combat offender recidivism. The unique positioning of probation officers and parole officers between the court system, correctional facilities, social services, their clients on caseload, and their clients’ communities requires an intentional emotional investment on the job and finely-tuned interpersonal skills that cannot be learned in a traditional police academy or from a textbook.


As they work with vulnerable populations and help them develop the skills for successful re-entry into their respective communities, parole officers and probation officers have the obligation to connect their clients with social services, resources, and community supervision, and often wear the hats of both career counselor and corrections officer, as well as community consultant. Clients on probation and parole working toward re-entry need to have both the soft skills and the concrete skills to not just obey the law, find stable housing, potentially meet with community corrections administrations and parole boards, and build successful relationships within their communities — they also need to gain meaningful employment, successfully answer interview questions, pass background checks and drug tests, handle complicated interpersonal relationships on the job, and meet the expectations of employers.



Building and Fostering Relationships

Probation and parole officers have the unique duty to build relationships with their clients and foster client skillsets towards rehabilitation with minimal supervision, as they work to foster desistance, “ the process by which a person arrives at a permanent state of nonoffending.”

Probation and Parole Training System

MILO’s Pre-trial, Probation, and Parole scenarios have been instrumental in meeting the specific training needs of probation officers and parole officers, addressing situations that these individuals handle on a day-to-day basis as they work with their clients. MILO’s probation and parole scenarios are filmed and created with guidance from the United States Pre-Trial and Probation Academy in Charleston, South Carolina. These unique scenarios were created with the novel mission of the Probation Officer in mind and meet all current Academy training objectives for scenario-based virtual training.

Examples of probation and parole situations include:

  • Home Visits
  • Employment Visits
  • Urinalysis screenings
  • Courtroom Incidents
  • 3rd Party Incidents
  • LGBTQ+ and implicit bias
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Pre-Trial/Probation and Parole Training Solutions

We invest time in understanding your needs and policies up front, then work closely with your team to develop and deliver the appropriate training solution. We’ll help you find the best way to integrate this custom solution into your training procedures, and support you in maintaining and evolving this solution as your policies and challenges inevitably change over time. We don’t just sell equipment; we partner with agencies and their instructors to develop their ideal simulation-based training solution.

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