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Crisis Intervention Training

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Developing and Sustaining Mental Health Crisis Intervention Skills

The world has changed. Increasingly, law enforcement officers arrive at the scene of mental health crises that traditionally call for a trained social worker or mental health professional. Community policing in the modern era demands emotionally intelligent officers.

Studies have shown that proper CIT (crisis intervention team) training can result in an 80% reduction in officer injuries during mental health crisis calls in addition to diverting a significant number of individuals with substance and mental health problems away from incarceration and into cost-effective community-based treatment programs.


Simulation-Based Law Enforcement (CIT) Training

Properly reading and responding to non-verbal cues is especially vital to officers when dealing with an emotionally disturbed person (EDP). MILO crisis intervention team training simulation solutions help officers develop a therapeutic and recovery approach to volatile, rapidly evolving mental health crisis interventions. These scenario-based training simulations familiarize officers with the signs and symptoms of delusion and dementia, and how to safely deescalate mental health situations.

MILO CIT training simulation solutions are far better than conventional role play with colleagues or paraprofessionals. Our scenarios are designed and filmed in consultation with active law enforcement and mental health experts. They feature diverse actors and situations, reflecting the realities of your communities. This results in a collection of sensory-rich training scenarios that are optimized to trigger real and vivid emotive responses in your trainees. Your instructors then harness these responses to guide your teams toward creating the outcomes that best reflect your community values and departmental standards.

MILO’s branching scenarios are both flexible allowing for the instructor to escalate and deescalate the situation and reproducible. Trainees can work through the same scenario repeatedly, honing their emotional intelligence and soft skills in dealing with emotionally disturbed persons and high-tension situations.

CIT Simulator Tools to Support your Policy and Officers

Instructors consistently report that the real value in MILO’s immersive crisis intervention team training solution is in the practice it gives officers in pinpointing every opportunity for de-escalation, containment, and redirection.

MILO simulators are instructor controlled, with full audio/video capture and advanced logging, debriefing, and scenario developmental tools. Scenarios can be made more intense and challenging or eased off at any time, before beginning the scenario or while running it.

MILO’s trainee-centered after-action debriefing process actively engages officers in mining each of their sessions for every teachable moment and opportunity. Trainees learn by seeing how they appear on camera, and how their decision will look when torn loose from the context of the moment.  There is no better way to prepare an officer to work in the fishbowl of modern policing.

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CIT Simulation Training Solution

We invest time in understanding your needs and policies upfront, then work closely with your team to develop and deliver the appropriate crisis intervention team training solution. We’ll help you find the best way to integrate this custom solution into your training procedures, and support you in maintaining and evolving this solution as your policies, challenges, and communities inevitably change over time.

We don’t just sell equipment; we partner with agencies and their instructors to develop their ideal CIT training solution.

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Related Simulator: MILO Range Pro

The MILO Range Pro training system offers the most advanced feature set available for interactive Use-of-Force and tactical judgment training. No other system can deliver a more realistic, adaptable training environment.

In addition to hundreds of ready-to-train scenarios, an extensive library of interactive graphics-based firearm drills and exercises are included ranging from simple plates and poppers to user-defined Course of Fire and Marksmanship drills. The included MILO Course Designer software empowers instructors to create new, fully interactive video scenarios and graphics firearm drills in minutes.

MILO Range Pro